I'd been to look around the resort before and overall it's nice. A bit impersonal and always seems to have a strange mix of people at it.....I guess mostly conference goers.
Check in at the spa went fine. I was shown around to all the areas and it looks decent. Nothing exactly special or "oh" provoking. I'm not a fan of tvs in spas, and their "lounge" had one, but at least it was set on the Food Network.
The Good
Great robes! you know if you read this blog how much I complain about bad robes at spas. Relache's are great. Super soft, nice big pockets (so I could carry my glasses and hair band) and long ties to keep them closed.
The Rest
The sauna, steam and jacuzzi rooms were nice enough.....clean and nicely lit. But nothing special.
The lounge offered ice water (in a pitcher), tea, nut/raisin mix, and apples. My usual complaint.....what about if you don't like apples? and are allergic to nuts? More variety of snacks needed. Maybe some sliced lemon or lime in the water might have enticed me, or even just to have the water pitcher with a cover on it. Being the slight germ-aphobe that I am, I'm not inclined to drink out of an open pitcher near a bathroom.
I had the Relache Allure Facial given by a lady named Kim. She consulted me about concerns and did a good job, didn't talk too much, gave a great neck/shoulder massage along with the facial, and was very pleasant. I had added an "enhancement" to my facial which was called the Sooth Your Soles.
The online menu/PDF didn't really describe it but I assumed from the name that it was a foot massage. Kim also did a nice job on that BUT, the facial was for 50 minutes and the "enhancement probably took 10-15 minutes of that and was included WITHIN that time period so I felt a little cheated. Maybe if I was told the enhancement would use some of the facial time, I wouldn't have minded. At check out, my bill seemed too high. I had been charge $75 for the Sooth Your Soles! The online menu had said it was $35. When I picked up a pamphlet from the counter, they had taped a new price over the old for the Sooth Your Soles so the check out lady agreed to revise the charge. So my major complaint really would have been that they'd charged me $75 for a foot massage? Ok, it did include an foot exfoliation....but $75? and that took away some time from my facial? which cost $135? You readers know that I am definitely NOT one to complain about price. I know what spas cost so I budget accordingly. This is the first time I truly have felt overcharged.
Anyway, last item. Before the facial I had taken a shower (their showers are pretty good and there was a nice variety of soaps, shampoos etc. available for use). I had seen hair dryers earlier so when done, I went back to the locker area and got ready to dry my hair. But, saw no combs or brushes. I hunted around. Looked for the locker room area assistant. Waited around a few minutes. Ended up going out front to the reception desk and asking if I could get a comb or brush from them. One attendant came back and said there should be some, but she had to go get them from the supply room. She gave me a comb, which was ok (out of desperation) but you know how I LOVE to dry and try and style my long hair with a comb. This never works. And it's just not that hard for a spa to set up one of those hair salon jars with a variety of combs and brushes in it with the disinfecting solution. At least, if you're going to force me to try and use a comb, please provide a curling iron or styling tool so that I can look reasonably good when I leave the spa. You want your customers to look good upon leaving, So passers-by can see you've done a good job? and want to come in?
And although this is the picture they show on the site, this is the special couples' room. The rest of the spa does not have a view, it's all interior rooms, and you don't get to see this view.
hmmmm......not thrilled with Relache.
