One of the best I've ever been to!
Gorgeous decor throughout and within the rooms. Floor to ceiling windows with stunning views. The most basic room is huge (about 750 sf) and feels like a suite. Has a desk and two chairs, lounge chair/sofa in the living room and then a partially walled area for the bedroom. There is a gigantic 4ft flat screen siting on the half wall between the two rooms, the placement is a little strange but is probably the only choice. This way you could watch tv in bed or turn it to the living room. If you turn the tv to the side you can still see the view out the windows so it mostly works.
Everything in this hotel has "texture." The walls, floors, ceilings, chairs - all different and really nicely coordinated. A very sophisticated modern look.
View from the room:
The Spa at the EncoreThis is one of the most beautifully decorated spas I've been to. The prints hanging in the restrooms, crystal and marble everywhere, the two level skylights in the jacuzzi area, all really lovely.
Let me start by saying, I was really excited to go there and really DID want to write a great review......and am disappointed that I found so many basic flaws so I cannot.
The spa lobby:
The path to the treatment rooms
Good things:
A friend and I went together and we had NOT made reservations. Luckily this was no problem and we were able to set massage appointments for an hour from when we got there.
The aromatherapy massages were nice, not fantastic but right on target and the therapists very nice and communicative.
My tour of the facilities was good. The rain showers, sauna, and steam rooms great. The two huge jacuzzi pools are in a beautiful room with a skylight that brings in great natural light. There are 5 heated lounge chairs which were a treat. The ladies lounge area had a great amount of good magazines, from Glamour to Conde Nast.
The lounge/waiting areas were equipped with silver and glass drink dispensers filled with tea and lemon water but the lemon water was empty. I asked an attendant and she quickly led me to another room and served me from another dispenser.
Needs work:
Robes have no pockets! This forces you to either carry something around with you in your hands or go back and forth to your locker. Not good! You're in Las Vegas...what happens to your skin and lips. It gets dry. A few hours in a spa and I need to have Chapstick with me at all times :-) but I had to carry it to the jacuzzi (where I left it behind once) and to the massage room (far away). If you wear glasses and need to duck in the shower or the pool, you have to leave them sitting on the floor. Pockets in the robes - get some! The robes themselves could be a bit more luxurious too. The robes in our hotel room were nicer.
There were only 5 heated lounge chairs in the quite large jacuzzi area (which has two enormous pools). I know they're expensive so I'm not complaining about the number of those, but there were no other chairs in the place. There were about 10 women when I was there, so the 5 of us who did not have anywhere to sit either stood or sat on the edge of the pools. Couldn't really relax that way. There were a couple of tables placed between the lounge chairs. Again, the rest of us had to place our belongings on the floor around the pools.
There was plenty of bottled water and tea (although bottled Fiji was more what I was expecting instead of just the little bottles of Encore water) but that seemed to be it. I overheard an attendant who was giving another lady a tour say something about juices but I wasn't told this and never saw any.
The only food was bananas, oranges, and apples! Seriously? Luxury spa? No chocolate, no trail mix, no pastries......luckily I had a granola bar with me.
No facial moisturizer. Again, you're in Las Vegas. My skin gets dry the minute the plane hits the tarmac. This is a spa and the spa store contains lots of high end cosmetics and beauty products. Don't you want to advertise any by placing them in the women's spa area?
The razors were VERY cheap. I tried one with trepidation, resulting in a small stinging scrape, and decided to forgo shaving my legs at the spa. Finished my rain shower and went back up to my room to shave my legs and returned to meet my friend.
My last major complaint - No brushes! and the tiny men's combs that were pointed out to me by an attendant for my use, were not in a dis-infecting solution, just in a basket. There were plenty of hair dryers, curling irons, and flat irons but what woman can use a tiny barbershop comb? and ewww....a dirty comb at that.
Like I said before, sorry this is so negative and I really hope that they can work on getting it right cause the Encore Hotel and Casino ARE outstanding and I'd like it to be the whole package of greatness!!
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